The safety of our housing staff is vital to the customer-landlord relationship
Respect and trust are key to colleague safety
We provide some of the most affordable homes in London and the south east, and have done for almost 60 years
Making sure people have a safe, affordable, and comfortable home to be proud of is what drives us, and underpins our vision of a great home for everyone
Latest news
Keeping homes safe this Gas Safety Week and beyond
This week, we’re supporting Gas Safety Week (8-14 September), highlighting our commitment to safety in our...
Hyde and THCH mark major integration milestone
Stronger together, local at heart – how the merger between Hyde and Tower Hamlets Community Housing is impr...
National Emergency Alert testing – Sunday 7 September 2025
Please be aware if you have a second device as part of a safety plan
homes in 55 neighbourhoods
new homes developed
total social value generated
Customer satisfaction rating
Manage your home online
It's easy to manage your home online with MyAccount
- Check your account balance
- Make a rent or service charge payment
- Live chat with a Customer Service Officer
- Update your email or phone number
- Tenants can book a repair and track the progress
